Harvard Walkup Ticket
Rescheduling and Cancellation Policy
We understand that plans can change.
To reschedule, please contact us by texting or calling 617-275-2320 or emailing tourops@hsa.net.
Please provide the following information:
- The name under which the reservation was made
- The date and time of the reservation
- The number of guests in your party
We will do our best to accommodate your request promptly.
Should you need to cancel your booking, please contact us at 617-275-2320 at least 24 hours before your scheduled tour. We'll promptly process a full refund for your tickets and cancel your booking accordingly. If your cancellation request is within 24 hours of your booking, please contact us via text, a phone call at 617-275-2320, or email at 'tourops@hsa.net' to discuss the situation further. Your satisfaction is our priority, and we're here to assist you with any concerns you may have.
