No. It is your responsibility to move between the Harvard and MIT campus. Please make sure to leave enough time. We typically find you give yourself 30 minutes for commuting between campuses.

For transportation between the tour starts, we recommend using the Red Line of Boston T as there is only one stop between Harvard Square and Kendall Square where the tours launch from.

We understand parking can be challenging in urban areas, so we’ve compiled a list of nearby suggested parking options to make your visit as convenient as possible. Please note that we are not affiliated with any of these operators. Parking rates vary, and availability is not guaranteed.

Parking Garages: A variety of parking garages in the surrounding area, such as One Kendall Square Garage or Harvard Square Parking Garage, are available to park in for a fee.

T-Stop: The nearest T stop station to our meeting points are the Kendall Square Station and Harvard Square Stations. They are served by the Red Line, providing easy access to downtown Boston and other parts of the city.

Ridesharing and Taxis: Services like Uber and Lyft are widely available in Cambridge. Traditional taxi services are also an option.

We encourage you to check each of these options, as rates and availability may vary. Additionally, please be mindful of any parking restrictions and follow all posted regulations to avoid any inconvenience during your visit.

We highly recommend utilizing public transportation when coming to our tours. The area is well-served by bus routes and subway stations, providing a convenient and eco-friendly way to reach our location.

We understand that plans can change.

To reschedule, please contact us by texting or calling 617-275-2320 or emailing tourops@hsa.net.

Please provide the following information:

• The name under which the reservation was made
• The date and time of the reservation
• The number of guests in your party

We will do our best to accommodate your request promptly.

Should you need to cancel your booking, please contact us at 617-275-2320 at least 24 hours before your scheduled tour. We'll promptly process a full refund for your tickets and cancel your booking accordingly. If your cancellation request is within 24 hours of your booking, please contact us via text, a phone call at 617-275-2320, or email at 'tourops@hsa.net' to discuss the situation further. Your satisfaction is our priority, and we're here to assist you with any concerns you may have.

We might have options to accommodate your situation if you anticipate arriving late for your scheduled tour launch.

If your tour launch is not the last of the day, you might be able to join another tour, depending on availability.

Alternatively, our tour managers will try to assist you in rejoining the group from your original tour time. If you anticipate missing your tour launch entirely or are unavailable on the scheduled day, you can join a tour on a subsequent day that aligns with your availability.

Should you have any concerns or require further assistance, please text or call 617-275-2320.