Privacy Policy

Trademark Tours is committed to protecting the privacy and security of the personal information of its customers and website visitors. This privacy policy explains how we collect, use, disclose, and protect your personal information, in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data Collection

We collect personal information from our customers and website visitors when they make a booking, sign up for our newsletter, or contact us through our website. The information we collect may include your name, email address, phone number, and payment information. We may also collect information about your use of our website through cookies and other similar technologies.

Data Use

We use the personal information we collect for the following purposes:

  • To provide our services to you, including processing bookings and payments, and communicating with you about your booking or any other related matter.
  • To send you marketing communications, such as our newsletter, special offers, or promotions, if you have opted-in to receive them.
  • To improve our services, website, and customer experience, including analyzing how our website is used and identifying trends and patterns.
  • To comply with our legal obligations, such as accounting and tax requirements.
  • Service providers who help us operate our business and provide our services, such as payment processors, email service providers, and IT support.
  • Regulatory authorities, law enforcement agencies, or other government bodies when required by law or to protect our legal rights or interests.
  • Third parties involved in a merger, acquisition, or other business transaction, to the extent permitted by law.
  • The right to access your personal information and receive a copy of it.
  • The right to request the correction or deletion of your personal information.
  • The right to object to the processing of your personal information.
  • The right to restrict the processing of your personal information.
  • The right to data portability, which allows you to receive your personal information in a structured, commonly used, and machine-readable format, and transmit it to another data controller.
  • The right to withdraw your consent to the processing of your personal information at any time, without affecting the lawfulness of the processing based on consent before its withdrawal.
  • The right to lodge a complaint with a supervisory authority if you believe that we have violated your rights under data protection law.
Data Disclosure

We do not sell or share your personal information with third parties for their marketing purposes. However, we may disclose your information to third parties for other purposes.

Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. We also require our service providers to implement similar security measures to protect your personal information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. This may include retaining your information for a period after your booking has ended, to resolve any disputes, enforce our legal rights, or for accounting and tax purposes.

Your Rights

Under the GDPR, you have the following rights in relation to your personal information:

  • The right to access your personal information and receive a copy of it.
  • The right to request the correction or deletion of your personal information.
  • The right to object to the processing of your personal information.
  • The right to restrict the processing of your personal information.
  • The right to data portability, which allows you to receive your personal information in a structured, commonly used, and machine-readable format, and transmit it to another data controller.
  • The right to withdraw your consent to the processing of your personal information at any time, without affecting the lawfulness of the processing based on consent before its withdrawal.
  • The right to lodge a complaint with a supervisory authority if you believe that we have violated your rights under data protection law.
Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at tours@trademarktours.com.